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Terms and Conditions of Maichau Hideaway – Ba Khan Eco Retreat Company Ltd.,

  • Check-in time is at 14:00. Check-in before 8:00 same day, 100% charge, after 8:00 to before 12:00: 50% room charge
  • Check out time is at 12:00. Check-out late before 18:00 same day, 50% room charge, after 18:00 100 room charge
  • Deposit is required
  • Surcharge for weekend (Friday & Saturday night) applicable
  • Christmas & New Year Eve Gala dinner is compulsory
  • Child under 6 years old sharing room with parents is free of charge (no extra bed provided, limited 1 child per room
  • Child between 6 & 11 years old sharing room with parents without extra bed, charge VND180.000 per child, with extra bed is at VND690.000 per child .
  • Cancellation/change up to 5 days before the date of arrival, no fee will be charge
  • Cancellation /change from 2 up to 5 days prior to arrival date 75% of booking will be charged
  • Cancellation/change later or no-show, 100% of total charged
  • Booking of tour minimum 2 days before departure.
  • Payment in USD or Vietnamese Dong, we accept the Visa, Master with bank fees.

Maichau Hideaway Staff